What happens if you have to cancel and you chose the standard rate?
Sometimes unforeseen circumstances happen and even though we’d love to have you in our hotel, we understand that you have to cancel your stay. You can cancel without charge up to 7 days before your arrival. If you cancel less than 7 days before, we will have to charge you the 50% of your total reservation. If your reservation is for 1 night then this will be charged in full.
This rule also applies in cases where the person does not arrive on the day of the reservation (no show).
What happens if you have to cancel and have chosen a non-refundable rate.
Well, sorry but in this case we can not refund the amount of your booking. Under the conditions specified here, which you are able to consult when making the booking, we state that this rate does not allow cancellation due to its special price.